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Former Member
Nov 26, 2008 at 08:08 PM

Aged Tickets oolder than 30 days

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I am using Crystal XI. I am trying to find the best way to report on service requests that have a date entered that has aged 30 days and over from the date the report is run and only report on the technicians and how many tickets are aged over. I was going to use the aged31to60 command, but I need figures for everything over 30 days. If there is nothing 30days or older, then nothing will be returned and no technician listed. Thanks

Ralph