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Former Member
Nov 26, 2008 at 03:12 PM

FWM 00005 after BOXIR3.1 with AD integration

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Hello,

I've got a problem with integration BOXIR3.1 on Win2003 with Windows Active Directory on Tomcat, without Single Sign On.

I've done such integration of BOXIR2 many times and also made one successfull integration of BOXIR3.1 with simple AD.

Now I'm trying to do this in customer's production environment and have strange issue.

Integration was made according to documentation of boxi3.1, users cannot login to AD, having a message:

"The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical supportdepartment. (FWM 00005)"

In Tomcat stdout.log, during user login of user Aaaaaa.Bbbbbb there is a message:

"Acquire TGT using AS Exchange

principal is Aaaaaa.Bbbbbb[at]BANK.COMPANY.PL

EncryptionKey.....

....

....

Commit Succeeded."

So Kerberos seems to work fine.

User was retrieved to CMC as "Aaaaaa.Bbbbbb"

Alias:

secWinAD:CN=Bbbbbb

Aaaaaa,OU=Employees,OU=AAA,OU=\#Departments,DC=Bank,DC=company,DC=pl

The problem occurs for all mapped users.

Problem doesn't occur when users log to Deski or Designer with AD login.

Can someone have an idea what is wrong ?

Thanks and regards,

Kris