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May 17, 2018 at 04:34 AM

Clearing Service Ticket - Completion Date

124 Views Last edit May 18, 2018 at 07:10 PM 2 rev

Hello Team,

Currently we have a requirement where in we need to clear the completion date of a service ticket on status pending( Z Status = Z1 ) and we are able to clear via

this.RequestFinishedAtTimePoint.TimePoint.DateTime.content.Clear();

But once after its cleared, the completion status is not automatically filling the completion date value on status completed.

Any suggestion or thoughts!

Regards,

Rupesh.