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Warranty dates - Pass on warranty - problem

Former Member
0 Kudos

Dear all,

My client has equipment hierarchy and needs to pass warranty dates to other equipments in the lower level in the same hierarchy. (For the equipments i see in structure tab)

i have checked pass on warranty box for the higher level equipment and checked inherit warranty for the low level ones.

Why i cant see the warranty dates or master warranty code in the low level equipments?

What else i should do or how it works?

Thanks

jmq

Accepted Solutions (1)

Accepted Solutions (1)

former_member187991
Active Contributor
0 Kudos

hi

i think the indicator pass on warranty is used when you are trying to create a maintenane order or notification or service order system will prompt the warranty details from the superior to lower level equipment

Sap help

This indicator specifies whether the master warranty should be passed on from the technical object to the technical objects on a lower-level of the hierarchy. Then the warranty of the technical object of the higher hierarchy level is also displayed during the warranty check of the lower-level technical objects. For each warranty type a maximum of one higher-level technical object is displayed, if there is one.

regards

thyagarajan

Answers (2)

Answers (2)

Former Member
0 Kudos

Thanks,

Former Member
0 Kudos

hi,

i have checked that as well, but i does not work like that?

what else can it be?

thanks

former_member187991
Active Contributor
0 Kudos

hi

whether you are able to receive information for the main equipment during order processing ,if not the you are missing the cutomization ,while defining warranty types check whether you have check marked the field

D.box.not, D.box.ord and D.box.Inv

regards

thyagarajan