SAP Contact Center does not allow to Delete IVR

[sarda_sanjay]

Hi All,

I've system admin access but still not able to delete IVR.

Below is the error screenshot.

Can you please help me?

Thanks,

Sanjay

[Former Member]

Most likely you have a misconfigured DTC, please refer to this question:

https://answers.sap.com/questions/77771/bcm-system-configurator-distributed-transaction-er.html

Best wishes,
Jaanus

[former_member202106]

Hi Sanjay,

Please check that Microsoft DTC is running at your application server(s).

Regards,
Jukka