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SAP Contact Center does not allow to Delete IVR

Hi All,

I've system admin access but still not able to delete IVR.

Below is the error screenshot.

Can you please help me?

Thanks,

Sanjay

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2 Answers

  • Nov 07, 2016 at 11:54 AM

    Hi Sanjay,

    Please check that Microsoft DTC is running at your application server(s).

    Regards,
    Jukka

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    Former Member
    Dec 07, 2016 at 12:38 PM

    Most likely you have a misconfigured DTC, please refer to this question:

    https://answers.sap.com/questions/77771/bcm-system-configurator-distributed-transaction-er.html

    Best wishes,
    Jaanus

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