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SAP Contact Center does not allow to Delete IVR

Nov 04, 2016 at 02:29 PM

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Hi All,

I've system admin access but still not able to delete IVR.

Below is the error screenshot.

Can you please help me?

Thanks,

Sanjay

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2 Answers

Jukka Suhonen
Nov 07, 2016 at 11:54 AM
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Hi Sanjay,

Please check that Microsoft DTC is running at your application server(s).

Regards,
Jukka

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Jaanus Piip Dec 07, 2016 at 12:38 PM
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Most likely you have a misconfigured DTC, please refer to this question:

https://answers.sap.com/questions/77771/bcm-system-configurator-distributed-transaction-er.html

Best wishes,
Jaanus

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