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Former Member

MAXDB backup failed with error: end of file reached -917

Hi I am performing a complete data backup for a database which is about 230 GB.

Previously it had run successfully for many days, but since yesterday, I began to receive such error:

Error: end of file reached(-917)

The backup stopped itself after running for 1 hour, and from backup history I just saw above error message.

I also had a look at the logs, and found below, could someone help me look into this issue?

Appreciate your kind help in advance!

--*********************************************************************************************

2008-11-25 22:08:09 0xBE4 ERR 52012 SAVE error occured, basis_err 5750

2008-11-25 22:08:09 0xBE4 ERR 3 Backup Data backup failed

2008-11-25 22:08:09 0xBE4 ERR 1 Backup + Backupmedium #1 (F:\Dbbackup\QAS_data_01) end of file reached

2008-11-25 22:08:09 0xBE4 ERR 6 KernelCo + Backup error occured, Error code 5750 "write_task_crash"

--*****************************************************************************************************************

2008-11-25 04:00:27 0x16A0 52024 SAVE 30462712 pages -> "F:\DBbackup\QAS_DATA"

2008-11-25 04:00:28 0x1BE4 19626 IO Async I/O thread stopped, 'F:\DBbackup\QAS_DATA'

2008-11-25 04:00:28 0x1FC4 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0001'

2008-11-25 04:00:28 0x1688 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0002'

2008-11-25 04:00:28 0x15D4 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0003'

2008-11-25 04:00:28 0xAEC 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0004'

2008-11-25 04:00:28 0x179C 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0005'

2008-11-25 04:00:28 0xDD4 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0006'

2008-11-25 04:00:28 0x1AE8 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0007'

2008-11-25 04:00:28 0x176C 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0008'

2008-11-25 04:00:28 0x11B8 19626 IO Async I/O thread stopped, 'G:\sapdb\QAS\DAT_0009'

2008-11-25 04:00:28 0x1B4C 19626 IO Async I/O thread stopped, 'G:\sapdb\QAS\DAT_0010'

2008-11-25 04:00:28 0x1F60 19626 IO Async I/O thread stopped, 'G:\sapdb\QAS\DAT_0011'

2008-11-25 04:00:35 0xB8C 52012 SAVE ready

2008-11-25 04:00:35 0xB8C 19651 CONNECT Connection released, T113

--*****************************************************************************************************************

Thanks,

vivian

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2 Answers

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    Former Member
    Nov 26, 2008 at 03:53 AM

    Hi Vivian,

    Please check to ensure that you are not running out of freespace on your F: drive while the backup is running.

    Cheers

    Shaun

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    • Former Member

      Hello Shaun,

      Thank you so much for your reply. But I've checked that my F drive still have more than 480GB free space, so the space should not be the problem.

      And I've just run the backup once again, this time it keeps running for 2 hours, and then failed again with the same error.

      Is there other possible reasons of this error?

      Thanks a lot,

      Vivian

  • Nov 26, 2008 at 08:00 AM

    Hi Vivian,

    I see you're doing the backup to a file on windows.

    Is the file located on a NTFS or a FAT volume?

    regards,

    Lars

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