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MAXDB backup failed with error: end of file reached -917

Former Member
0 Kudos

Hi I am performing a complete data backup for a database which is about 230 GB.

Previously it had run successfully for many days, but since yesterday, I began to receive such error:

Error: end of file reached(-917)

The backup stopped itself after running for 1 hour, and from backup history I just saw above error message.

I also had a look at the logs, and found below, could someone help me look into this issue?

Appreciate your kind help in advance!

--*********************************************************************************************

2008-11-25 22:08:09 0xBE4 ERR 52012 SAVE error occured, basis_err 5750

2008-11-25 22:08:09 0xBE4 ERR 3 Backup Data backup failed

2008-11-25 22:08:09 0xBE4 ERR 1 Backup + Backupmedium #1 (F:\Dbbackup\QAS_data_01) end of file reached

2008-11-25 22:08:09 0xBE4 ERR 6 KernelCo + Backup error occured, Error code 5750 "write_task_crash"

--*****************************************************************************************************************

2008-11-25 04:00:27 0x16A0 52024 SAVE 30462712 pages -> "F:\DBbackup\QAS_DATA"

2008-11-25 04:00:28 0x1BE4 19626 IO Async I/O thread stopped, 'F:\DBbackup\QAS_DATA'

2008-11-25 04:00:28 0x1FC4 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0001'

2008-11-25 04:00:28 0x1688 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0002'

2008-11-25 04:00:28 0x15D4 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0003'

2008-11-25 04:00:28 0xAEC 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0004'

2008-11-25 04:00:28 0x179C 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0005'

2008-11-25 04:00:28 0xDD4 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0006'

2008-11-25 04:00:28 0x1AE8 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0007'

2008-11-25 04:00:28 0x176C 19626 IO Async I/O thread stopped, 'E:\sapdb\QAS\DAT_0008'

2008-11-25 04:00:28 0x11B8 19626 IO Async I/O thread stopped, 'G:\sapdb\QAS\DAT_0009'

2008-11-25 04:00:28 0x1B4C 19626 IO Async I/O thread stopped, 'G:\sapdb\QAS\DAT_0010'

2008-11-25 04:00:28 0x1F60 19626 IO Async I/O thread stopped, 'G:\sapdb\QAS\DAT_0011'

2008-11-25 04:00:35 0xB8C 52012 SAVE ready

2008-11-25 04:00:35 0xB8C 19651 CONNECT Connection released, T113

--*****************************************************************************************************************

Thanks,

vivian

Accepted Solutions (0)

Answers (2)

Answers (2)

lbreddemann
Active Contributor
0 Kudos

Hi Vivian,

I see you're doing the backup to a file on windows.

Is the file located on a NTFS or a FAT volume?

regards,

Lars

Former Member
0 Kudos

Hi Lars, Thank you again for your reply.

This disk is NTFS file system. and this backup operation had works for many days. so i am wondering that why such error suddenly happen.

I know that there will be Veritas session running on the server to backup the file to tape every day, but not sure when will the session start and when it will finish, will that be a impact?

lbreddemann
Active Contributor
0 Kudos

Hi Vivian,

if you're an SAP customer, it would be best to open a support message.

It's a bit difficult to analyze complex problems here in the forum.

regards,

Lars

Former Member
0 Kudos

Hi Lars, Thanks. The problem is fixed now by itself.:-)

Thanks,

vivian

Former Member
0 Kudos

Hi Vivian,

Please check to ensure that you are not running out of freespace on your F: drive while the backup is running.

Cheers

Shaun

Former Member
0 Kudos

Hello Shaun,

Thank you so much for your reply. But I've checked that my F drive still have more than 480GB free space, so the space should not be the problem.

And I've just run the backup once again, this time it keeps running for 2 hours, and then failed again with the same error.

Is there other possible reasons of this error?

Thanks a lot,

Vivian