Support message - How to send attachments to SAP

[Former Member]

When I create a message and send it to SAP, how can I send the attachment to SAP as well.

I upload a doc in the Document tab, but when i check the website, the document wasn't sent sucessfully.

[Former Member]

If you do not get any error message I would raise a call.

According to [Note 569392 - SAP Support Desk: Sending attachments to SAP|https://service.sap.com/sap/support/notes/569392] files with .doc extension are permitted.

Depending on your SP level you may implement [Note 1080131 - Check on attachments and file types|https://service.sap.com/sap/support/notes/1080131]. This way you can check if the files you attached are permitted by SAP.

Regards