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Former Member
Nov 25, 2008 at 08:06 AM

Need to know complaint management field names in CRM 2007

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Hi Gurus ,

first of all i would like to say thanks to all of you for your tremendous support

I need to know the field technical name for the following fields under complaint management ?

when we creating a new complaint in the system we will capture Problem and Problem type

We have configured the problem ( Code ) Problem type ( Code group profile ) through Subject profile under complaint management ,

we are generating 1 report for complaint management which should capture the following fields info

Code ( Problem)

Code group profile ( Problem Type)

Looking forward for your Reply ,

Regards

Srinu.