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New Button for Sales Campaigns in C4C missing

Hi All,

anybody knows why there is no new button to create sales campaigns. We checked the scoping and the fine-tuning. Do we have to activate email blast under Business Configuration work center for this functionality?

Cheers,

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3 Answers

  • Best Answer
    May 16 at 02:05 PM

    hello Oliver,

    If there is no issue with Access Restriction and also via Adaptation .Please try clearing your browser history and then login back

    to C4C system .I recently had same issue and it was fix with clearing browser history .

    Do set post as as answered if this helps.

    Best Regards,

    Ankush Pashine.

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  • May 16 at 12:53 PM

    Dear Oliver,

    Could you check the Write Access Restriction assignment for your business user .

    Administration-> Business User-> Your User-> Edit -Access Right-> Access Right Section and filter for Campaign Work Center View and check if you have write access assigned

    Thanks,

    Vani

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  • May 16 at 02:21 PM

    Hello Oliver,

    Please check scoping and activation for Mass E-Mail.

    If not done, you Must activate Mass E-Mail to create and send direct e-mail Campaigns.

    1. Enable scoping options for direct e-mail campaign.

    2. Activate mass e-mail in the business configuration.

    1. Go to ->Business Configuration -> Implementation Projects.

    2. Select your project, click Open Activity List and open the E-Mail and Fax Settings fine-tune activity.

    3. Select Activation of Mass E-Mail and save your entries.

    If this answer satisfy your query, then please do not forget to click on “Accept” this answer as correct one to benefit others as well.

    Thanks and Regards

    Santosh

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