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Former Member

Solution manager -Change Management

Hi gurus,

I have just completed the SOLMAN service desk configuration and need to explain to client on the above (Change management) compnent of SOLMAN

Can anyone elobrate what is this software component for and any reading material related to this. It will very helpfull if you can provide the guides to configure and the user guide

Your help highly appreciated

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1 Answer

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    Former Member
    Nov 25, 2008 at 08:38 AM

    For Service Desk:

    http://service.sap.com/solutionmanager -> Solution Manager in Detail -> Service Desk

    For Change Request Management:

    http://service.sap.com/solutionmanager -> Solution Manager in Detail -> Change Request Management

    For configuration you may follow Reference IMG documentation

    Solution Manager -> Configuration -> Scenario Specific -> Change Management

    Webblogs can be found at: SAP Solution Manager

    Additional info can be found at http://rkt-solman

    /cheers

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