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Former Member

Fatal Error: At least one port in the range 4520-4539 must be open

Apparently this is a common issue. I have made sure all ports are open.

I have also extracted the .zip to the root of C: and run Setup.exe as administrator as suggested in the numerous other threads.

Still not working and getting that error every single time across multiple machines.

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3 Answers

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    Former Member
    May 16 at 07:06 PM

    Vitaly Izmaylov, that directory does not exist, I have:

    C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0

    And that folder is the only sub folder under 'SAP BusinessObjects'

    Dell Stinnett-Christy, all of those ports are open on both the local firewall, and our public facing firewall.

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  • May 15 at 03:27 PM

    search for the error in the setupengine.log located at the following folder:

    C:\Program Files (x86)\SAP BusinessObjects\InstallData\logs\2018.05.....(the last timestamp)

    the log may give you more info

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  • May 15 at 04:40 PM

    You may have an issue with the local firewall not allowing communication out on those ports.

    -Dell

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