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Former Member

send pdf instead of objectid with Note

Hi all,

can someone tell me if it is possible to send a pdf instead of a objectid with the note inside the servicedesk message?

Kind regards,

Richard

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1 Answer

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    Former Member
    Nov 24, 2008 at 11:14 AM

    Hi Richard,

    in case you are talking about email sent via service desk you may have a look at tx: SCOT -> SMTP node -> details.

    You are able to set document types for intert mailing (TXT, PDF, ...)

    Hope this helps.

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    • Former Member

      Hi Christian,

      thanks for your reply.

      I mean send a email when you are in the details of service desk message! Now you have I mail button with the option 'send object with note' but we want to replace of an extra option 'sent message(pdf) with note'.

      Kind Regards,

      Richard