KM Subscription Email Format Change Issue

[bhavya_sri3]

Hello Experts,

We are migrating from Portal 7.01 to Portal 7.5. During the process, we copied KM document subscription email formats from old portal to new portal under etc/notifications.

Our issue is: we are getting the email triggered successfully. But the folder link in the email is not able to render our custom LayoutSet.

Ex Email format:

Subscription Subscription Test Edit Subscription | Cancel Subscription emailtest1 in folder XXXX Sandbox Subscription Test"documents XXXX Sandbox Subscription Test created by Mallubhatla, Bhavyasri on November 4, 2016 12:16:34 PM CET. (Details)

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In the above format, when we click on the folder link, it is opening an url as below:

http://xxxx:50000/irj/go/km/navigation/documents/XContentRepository/Supplier/XXX/test%20folder?Start...

and in this format, it is not able to render the required layout set.

and the URL we need is:

http://xxxx:50000/irj/servlet/prt/portal/prtroot/com.sap.km.cm.navigation/documents/XXXXContentRepos...

Withe some investigation, we found that this is getting rendered with SUBSCRIPTION_EMAIL.xsl template which is under etc/notification

The actual snippet that is rendering the folder link is:

<xsl:template match="parentlink">
<xsl:param name="outputFormat" select="'HTML'" /> - <xsl:if test="$outputFormat='HTML'">- <a href="{$folderaccessurl}?rndLayoutSet=ASMLConsumerTreeList">
- <xsl:attribute name="title"><xsl:value-of select="$parentpath" /> </xsl:attribute>
<xsl:value-of select="$parentpath" /> </a>
</xsl:if>

- <xsl:if test="$outputFormat='plaintext'"><xsl:value-of select="$parentname" /> ( <xsl:value-of select="$parentpath" /> ) </xsl:if>
- <xsl:if test="$outputFormat='plaintextsms'"><xsl:value-of select="$parentpath" /> </xsl:if>
</xsl:template>

Here the variable $folderaccessurl is returning http://xxxx:50000/irj/go/km/navigation/documents/XContentRepository/Supplier/XXX/test%20folder?Start... instead of http://xxxx:50000/irj/servlet/prt/portal/prtroot/com.sap.km.cm.navigation/documents/XXXXContentRepos...In 7.01 it is giving correct url though..We tried with other variables like $parentpath, $parenturl etc. but nothing is giving the desired result. Can anyone please tell us if we could use any other variable or a way to change this variable to achieve desired result..Any help is really appreciated !

Thanks,

Bhavyasri M

[bhavya_sri3 · Accepted solution]

We were able to resolve the issue by making changes to the xsl file as below:

<xsl:template match="parentlink"><xsl:param name="outputFormat" select="'HTML'" /> - <xsl:if test="$outputFormat='HTML'">- <a href="{$folderaccessurl}&rndLayoutSet=XXXXConsumerTreeList">-<xsl:attribute name="title"><xsl:value-of select="$parentpath" /> </xsl:attribute><xsl:value-ofselect="$parentpath" /> </a></xsl:if>-<xsl:iftest="$outputFormat='plaintext'"><xsl:value-of select="$parentname" /> ( <xsl:value-of select="$parentpath" /> ) </xsl:if>-<xsl:iftest="$outputFormat='plaintextsms'"><xsl:value-of select="$parentpath" /> </xsl:if></xsl:template>