Can someone help me In getting breif idea about CRM Service by answering couple of Qs below
1. Where can we create CRM service ( WebIC, CRM online etc ) ?
2. Which are all the part of CRM service request ( like in Sales order we have header with created by time etc and items with products ) is it exaclty similar to Sales ?.
3. What are all the general technical developments / enhancements that clients do ?.
Edited by: sudeep vd on Nov 21, 2008 9:37 PM