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Credit check (at invoice age) does not work despite all configuration exists in PRODUCTION system.

Dear all,

Please find below scenario:

Credit check (at invoice age) does not work despite all configuration exists in PRODUCTION system.
Customer - 12345
His earliest invoice is 100336713 which is 91 days old as on 15.5.18
He has Risk Cat 002 in FD32
Credit Limit used - 73.94% as on 15.5.18
Co code is AAA


Sales order type is Z001 which has auto credit check (D) and credit group 01 in OVAK.
Dlv type is Z001 which has delivery credit grp (02) and GI credit group (03).

OVA8 configuration (AAA/002/01) for Oldest open item:


OVA8 configuration (AAA/002/02) for oldest open item:


Client does not need any configuration at PGI level (only at SO creation and Delivery Saving/creation). So no configuration at AAA/002/03.

Testing in PRODUCTION system:
(i) When SO is created, there was no information message (oldest open item is overdue).
(ii) When delivery is created, system allowed to complete the delivery.
This is surprising to me!!!

It works fine in QA system. Only after complete testing in QA system, we imported the TRs to PRD system.


Kindly guide me further.....what could be the cause for this abnormal behavior



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3 Answers

  • May 15 at 05:37 AM

    Hi

    Can you check, if the sales & Delivery doc type are assigned to credit group in OVAK?

    The configuration path for the same is:

    IMG>Sales & Distribution>Basic Functions>Credit Management/Risk Management>Credit Management>Assign Sales Documents and Delivery Documents

    Thanks & regards

    Sanil Bhandari

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    • Hi Sanil,

      I already mentioned it in the problem definition (all sales doc have been assigned with their respective credit groups).

  • May 15 at 10:08 AM
    It works fine in QA system

    When you say, it works fine in QA system, you also should share what is the document dates both in QA & PRD. Also, it would be obvious, the Oldest Open Item in FI tables differs in QA to PRD and hence, it is not giving the desired result.

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    • mmak . Jignesh Mehta

      Dear Jignesh,

      Fixed val.date and Add.value days fields (at Sales Order header, Billing doc tab) are blank in QA testing. And credit management at open items works fine!

      So, I dont think so it should be a problem.

      But thanks for your comment.

  • May 17 at 11:26 AM

    Hi,

    Can you please run CHECK_CM to understand whether the oldest open item is reflecting as receivables?

    This will also give a complete analysis on what could have possibly gone wrong.

    Regards

    Raj

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