Hello friends,
I am sending email through CRM (lotus notes integration). All set up is in place, it is possible to create an e-mail and send it. All contact person are receiving the message ok, too.
To send email I have created new type of document Z005, and new text schema to this document, and I have set up one-to-one integration.
My problem is, I donu2019t know why CRM is not saving e-mail body text into text schema of document Z005.
Person who received emails can read the whole message, so CRM is sending correctly the message, but it doesnu2019t save the text in the text schema.
Does anybody know if there some set up to transfer text wrote in the email to the text schema?
Very thanks,
Lalas