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Report to extract tickets that are passed a particular status “Ticket Rejected”

Dear C4C Experts,

I have requirement to create a report and extract data in c4c every month for the list of the tickets that are passed a particular status “Ticket Rejected” for a selection period.

We have different ticket statuses for each Life cycle status “open”, “in process” and “completed” and we have one status “Ticket Rejected” (Life cycle status - in process).

Asper standard, I know we can pull the Report for the list of the Ticket status “Ticket Rejected” in real time but we cannot pull the Report every time for all the tickets that are passed a particular status “Ticket Rejected” for a selection period.

please some one can advice or assist in create this report to extract all the tickets that are passed the status “Ticket Rejected”.

Regards

Santosh

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