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Surveys - How to add the Sales Organization to a Survey and assign product-related survey

May 13 at 09:20 PM

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Hi together,

we have to add the sales organization to our surveys. Under the following link it is described:

In our system (Survey Workcenter) inside the survey there does not exist the possibility to assign the sales organization:

How to do that?

Moreover we would like to know how to add a specific product related survey to a visit or phone call? In the routing rule there does not exist the attribute Product ID.

Thank you in advance.

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1 Answer

Best Answer
Loganathan P May 14 at 11:37 AM
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Hi Oliver Schultze

Use Adaptation mode and add those field to survey.

Regards

Logan


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This was to easy :-). Havent thought about this option. Thank you

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