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May 13, 2018 at 09:20 PM

Surveys - How to add the Sales Organization to a Survey and assign product-related survey

115 Views Last edit May 13, 2018 at 10:19 PM 2 rev

Hi together,

we have to add the sales organization to our surveys. Under the following link it is described:

In our system (Survey Workcenter) inside the survey there does not exist the possibility to assign the sales organization:

How to do that?

Moreover we would like to know how to add a specific product related survey to a visit or phone call? In the routing rule there does not exist the attribute Product ID.

Thank you in advance.

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