Swpm failed in selftest with error code 3

[former_member579716]

Hello,

I have redhat Linux 7.5 installed on VMware. Now I am trying to install solution manger but swpm is failing in selftest with error code 3. I have set the ip and host name in /etc/hosts file. still no same error. any help would appreciated. I followed snote

2415511, 2591258. no help.

INFO 2018-05-12 12:30:05.809 (root/sapinst) (SelftestOutput) [SLPSelftestHandler.cpp:179] SLPSelftestHandler::doOutput()
Selftest output:
Connecting to: h ttps://saplab1.padda.com.padda.com:4237
executing: GET /sapinst/slp/whoami HTTP/1.1
java.net.UnknownHostException: saplab1.padda.com.padda.com: Name or service not known
Exit code: 3
TRACE 2018-05-12 12:30:05.809 (root/sapinst) (SelftestOutput) [CThrThread.cpp:137] CThrThread::threadFunction()
Thread SelftestOutput (140227586811648) returns with 0
TRACE 2018-05-12 12:30:05.809 (root/sapinst) (startInstallation) [syuxctask.cpp:437] CUnixProcessManager::sap_waitpid()
Child process 15031 returned 3
TRACE 2018-05-12 12:30:05.809 (root/sapinst) (startInstallation) [CThrThread.cpp:246] CThrThread(SelftestOutput)::join()
Joined thread SelftestOutput (140227586811648), returning 0
INFO 2018-05-12 12:30:05.809 (root/sapinst) (startInstallation) [SLPSelftestHandler.cpp:169]
********************************************************************************
ERROR in Selftest. Return code: 3

[BJarkowski · Accepted solution]

Hi,

You need to correct a line in the /etc/hosts file.

Delete this:

192.168.122.1 saplab1 padda.com

And add this:

192.168.122.1 saplab1.padda.com saplab1

Check if that helps 🙂

[BJarkowski]

Look at the line:

Connecting to: h ttps://saplab1.padda.com.padda.com:4237

There is something wrong with your hostname (double padda.com).

Please paste the results of:

a) OS Command: hostname -f

b) OS Command: hostname -s

c) The content of file /etc/hosts

d) Print screen of Network Settings -> Hostname/DNS

[former_member579716]

Hello Bartosz,

Thanks for your help.

Second mistake I found was I have given host name as full domain name. I have given host name as "saplab1.padda.com" instead of "saplab1"

now both host and etc/hosts file issue resolved. I have started swpm 🙂

Thanks for your help

[former_member579716]

Hello Bartosz,

Thanks for reply. details are below.

[root@saplab1 ~]# hostname -f
saplab1.padda.com
[root@saplab1 ~]# hostname -s
saplab1
[root@saplab1 ~]#

---------------------------------------------------------------------

127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain6i
192.168.122.1 saplab1 padda.com

----------------------------------------------------------------------