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Customer Master Integration between S/4 HANA and external system

Hi Expert,

We have an requirement like as soon as a new Customer Gets Created in S/4 HANA system it should gets transferred to an third party NON-SAP system. We have CPI as a middle ware. I have gone through some blogs on CPI and understood that there are some standard API which can be used but not sure on the part that how to trigger this API automatically on successful creation of a customer in S/4 HANA system. Do we need implement any enhancement and inside that we need to call the API(SOAP/REST or ODATA services) or we have to something else to achieve this? Please suggest.

Thanks & Regards,


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1 Answer

  • May 16, 2018 at 01:12 PM

    Hi Girdhari

    Please a have a look at scope item 1RO - communication scenario SAP_COM_0008. You can use outbound interface Replicate Business Partners from S/4 System to Client to send out customers (Business Partners) from S/4HANA Cloud system.

    After the communication arrangement setup the business partners are replicated automatically. The output can be direct or pooled. You can use Message Dashboard application to monitor the process and the dedicated monitor on your CPI tenant.

    Best regards,


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    • Hi Girdhari,

      My recommendation is valid for S/4HANA Cloud solution. If you activate communication arrangement you should be able to achieve the required scenario without development on the S/4HANA Cloud side.

      Keep in mind that S/4HANA Cloud is a software as service offer and ABAP development is not allowed apart from the currently whitelisted BADIs.