Hello,
We're using Inbound E-Mail to automatically create/add information to existing tickets. This is working fine and we can access the attachments from email response under Interactions work Center.
As per functionality, shouldn't all attachments received/sent via email using C4C email functionality be listed/visible under Attachments work center of ticket?
Already maintained business configuration activity Allowed MIME Types for Document Upload.
Regards,
Rajesh Gupta