Netweaver Developer Subscription digital license not recognized

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Hello,

I obtained from SMP and installed a permanent license for my Netweaver SR3 system. It shows up in the "New Licenses" table of the SLICENSE screen as "valid" and with an expiration date of next September. Yet the system is not recognizing it and will not fully start up. Only the SAP* user can log on. I have tried deleting it and requesting another one from SMP but it made no difference. The command line utility "saplicense" also can not find the new license.The license check was working fine earlier under the temporary license which showed up in SLICENSE under "Old Licenses". Do I need to do something different to tell the system to look for a new digital license instead? Is there a way to get a trace showing exactly why the license check is failing? Any help would be appreciated,

Thanks

-Chris