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Former Member

Ship-to-party problems?

Hi Friends,

We have a problem in convincing a customer on Ship-to-party feature in Sales order processing.

System allows us to enter a partner as Ship-to-party as long the same is extended to the required sales area and has the right account group.

Now, for a SP, we can enter any SH as long as the partner satisfies the above criterion irrespective of whether it is maintained as a partner in the customer master. Now, this poses a problem.

They did create a standard order and by mistake they have entered a wrong SH parnter( wrong here means an SH which wasn't maintained in the customer master). This is wrong business-wise.

How can we convince them that there is no check to ascertain partner entry (with ref to Customer master)?

Thank you all in advance.

Regards

Ananth

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1 Answer

  • Best Answer
    Nov 20, 2008 at 10:47 AM

    Dear Ananth

    Through IMG control, you can implement in such a way that in sale order, ship to party should not be modified and whatever maintained in sold to party customer master, that should flow. Let me know if this is okay with you so that further suggestion can be given as to how it can be controlled.

    thanks

    G. Lakshmipathi

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    • Former Member Lakshmipathi Ganesan

      Thanks for your quick reply.

      However, by checking "Not modifiable" indicator it makes the partner invalid for changes once we have created a order and go back to it in the change mode(the feild gets greyed out).

      But in your 1st reply you had mentioned about"whatever maintained in sold to party customer master, that should flow". Now, how can have a fool-proofing system, wherein it just does what you said.

      Request your advice.

      Regards

      Ananth