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Former Member
Nov 20, 2008 at 09:31 AM

Unable to connect to XL Reporter

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Hi All

A client is experiencing difficulty connecting to XL reporter.

They were having issues before and thought it was because of the patch they were running, but could not get an error message..it just would not work. They upgraded to patch 42, 2007 version. but is having issues as well.

The error she got is

Unable to connect to XL Reporter

Error! User Authentication failed!

Cause: Invalid use of Null

Does she need to reset the permissions?