Always maximize an iView tray.

Dear expert,

I have several iView in a page. Are there anyway to set the iView properties that the iView tray is always maximize when it it load initially. I have some users that they previously try to minimize the tray and now whenever they open the page..that iView is always minimize. I tried to clean up the personlizations for the users and it still the same. Anyway to remove this setting? Is it save in any cache?

Thanks

Regards,

Bryan