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May 14, 2018 at 04:26 AM

Account information not recognized: Enterprise authentication could not log you on.

1058 Views Last edit May 14, 2018 at 09:58 AM 2 rev

Hello All,

Recently, we setup one sandbox system (4.2 SP 05) for business and configured everything without any issues.

But, when we try to login with enterprise, we are getting below error and there is no issue with Administrator account.

Error: Account information not recognized: Enterprise authentication could not log you on.

Please make sure your logon information is correct. (FWB 00008)

We configured enterprise authentication under authentication page perfectly and user account has enterprise alias as well.

Please let me know, is there any issue in server level?

Thanks

Ram