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Former Member

duplicate BOE application folder

Hi All, we had a requirement for modifying login screen for one particular user group and we copied BOE folder and made the changes in it.

Eg: create a new application and url similar to http://servername:8080/BOE/BI, and called it as http://servername:8080/NEWAPP/BI

Everything works good and users are able to get in using new URL and run reports.

but lately seeing an issue when user clicks on preferences (from BI Launchpad , using new URL) it fails with HTTP 500 JasperException error. Compared everything between BOE folder and this new folder NEWAPP and didn't find any thing. Does anyone know how to fix this?

Here is the part of error message :

HTTPS STATUS 500 - org.apache.jasper.JasperException: java.lang.ClassCastException:

Cannot cast class org.apache.xerces.jaxp.DocumetBuilderFactoryImpl to class javax.xml.parsers.DocumentBuilderFactory(found matching super class javax.eclipse.osgi.internal.baseadaptor.DefaultClassLoader@6b4d7cac, but needed loader null)

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2 Answers

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    Former Member
    May 11 at 06:07 PM

    Denis, Thanks for your response. we are using BO 4.1 SP7 (no patches) and defaut Tomcat bundled with SAP. Mot sure if it was working before but we never tested this fully using newapp url . at this point we have two separate applications BOE and NEWAPP. works fine in BOE but fails in NEWAPP . Since it's working for one application and not for another (using same Java version and options) I am not sure if that makes any difference.

    Please let me know if you think there is any other place that's related to NEWAPP application that I can check.. I compared BOE and NEWAPP folders and didn't find any significant differences other than what we customized for login page on NEWAPP.

    Thanks

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  • May 11 at 05:33 PM

    what java options does your tomcat has ?
    what version it is ?
    what version of BOE you're using ?

    the issue has nothing to do with "new" or old BOE webapp - since it was working initially.
    Yo need to look at tomcat logs and see what is going on.

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