Hi All, we had a requirement for modifying login screen for one particular user group and we copied BOE folder and made the changes in it.
Eg: create a new application and url similar to http://servername:8080/BOE/BI, and called it as http://servername:8080/NEWAPP/BI
Everything works good and users are able to get in using new URL and run reports.
but lately seeing an issue when user clicks on preferences (from BI Launchpad , using new URL) it fails with HTTP 500 JasperException error. Compared everything between BOE folder and this new folder NEWAPP and didn't find any thing. Does anyone know how to fix this?
Here is the part of error message :
HTTPS STATUS 500 - org.apache.jasper.JasperException: java.lang.ClassCastException:
Cannot cast class org.apache.xerces.jaxp.DocumetBuilderFactoryImpl to class javax.xml.parsers.DocumentBuilderFactory(found matching super class javax.eclipse.osgi.internal.baseadaptor.DefaultClassLoader@6b4d7cac, but needed loader null)