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How to create an e-mail activity without sending?

May 09 at 07:39 AM


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Hello Experts,

We have a requirement, where particular users who create an E-mail activity from SAP CRM WEB UI should not send E-mail to given E-mail address.

Is it possible? if possible how can it will be done.

Note: This should be for particular users only and functionality should work for normal users.

we have tried SMTP Activation and De-Activation option but it didn't give the required result.

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1 Answer

Spencer Liang
May 10 at 10:59 PM

Similiar to outlook, we send an email out or save it as a draft w/o sending out.

See this note for save as draft feature developed per customer connect program.

2562014 - CC (D46212) : Save as Draft feature in Email Integration

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