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Functions in ARA - Notes Tabe Greyed out

May 11 at 02:13 PM

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Hello GRC Experts,

We trying to implement workflow for functions/Risks and the process is very rudimentary at the best. Especially for functions where the approver(s) have no idea what they are actually approving.

We have the workflow/approvers working with no issue but we wanted the person submitting the function to add a note to say what the change to the function was. We wanted to do this via the notes tab but its appears greyed out and we cannot edit to add a comment. Our current system is 10.0 SP21 and I know that the notes tab does not appear in version 10.1 which I used at my last company.

I assumed it was an authorization issue but after assigning SAP_ALL and SAP_NEW to the user the problem remained. I have been looking to see if there are any parameters that could control this but up to know I cannot locate on. I don't see the purpose of the tab if it cannot be used/editable.

Any help would be appreciated

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2 Answers

Vijayakumar Suthanthiran
May 14 at 05:49 PM
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Please find the solution in kba ##2334148

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I found this but I wanted to add the comment before it was sent to the approver, not the approver entering the comment. I would have to be a custom development!

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Ramesh Vithanala May 16 at 06:29 PM
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Mark,

Yes you are right we are on GRC version 10.1 SP19 and there is no notes(tab) while creating a new function or new risk.

Thanks

Ramesh

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We have version 10.0 SP21 and the tab is visible but not editible

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