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Mobile Push Notification not available in Content Studio

May 11 at 12:33 PM


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We just updated to the 1709 SP01 and I don't see a possibility to create a Mobile Push Notification" in Content Studio.

When I want to create a new content, I don't have a type for Mobile Push Notification available.

We want to send Mobile Push Notifications using custom service provider, but before that we need a campaign with a Notification Template.

Do we need to re-execute Campaign management scenario in technical configuration cockpit to get this content delivered? In campaign configuration "Action" and everything else is already in place.

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Forgot to mention that Mobile Push Notifications are enabled for Content Studio. We have a standard configuration

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2 Answers

Best Answer
Maris Sauka May 14 at 08:37 AM

Solved - we had to execute "Campaign" configuration step in the technical configuration menu.

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Kunal Bansal
May 11 at 01:26 PM

Dear Maris,

Please follow the KBA #2630277 - How to clean cache that affects Fiori UI.

It's required to re-build the index and clean cache after update.

Thank you. Have a great day!

Best Regards,

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Didn't help. When I enabled LINE messages it appeared immediately in the menu. Mobile notifications I cannot get to show up there. Checked roles and everything I could imagine.