Skip to Content
0
Former Member
May 11, 2018 at 10:17 AM

Software Provisioning Manager (SWPM) installation error due to DNS config

7972 Views

Hi SAP Gurus,

The sapinst.exe to install SWPM won't launch properly, instead the program starter is launched with the note below. Need help on this. Thanks!

____________________________________________________________________

Program is starting... Please wait! INFO 2018-05-11 17:11:48.287 (mainThread) [sixxcreate.cpp:346] ******************************************************************************** Initial log directory: C:\Users\Administrator\.sapinst\win2k8r2ent-template\504 ******************************************************************************** SAPinst build information: -------------------------- Version: 749.0.49 Build: 1838559 Compile time: Apr 24 2018 - 09:56:11 Make type: optU Codeline: 749_REL Platform: ntamd64 Kernel build: 749, patch 500, changelist 1837688 SAP JRE build: SAP Java Server VM (build 8.1.038 9.0.4+011, Mar 19 2018 16:55:53 - 81_REL - optU - windows amd64 - 6 - bas2:303791 (mixed mode)) SAP JCo build: 3.0.18 SL-UI version: 2.6.22 SAP UI5 version: 1.50.4 Exe directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\sapinst_exe.4744.1526029850 INFO 2018-05-11 17:11:48.740 (WIN2K8R2ENT-TEM\Administrator) (startInstallation) [CSiManagerInterfaces.cpp:2374] Problem with the DNS configuration: could not determine the DNS domain of host win2k8r2ent-template INFO 2018-05-11 17:11:48.755 (WIN2K8R2ENT-TEM\Administrator) (guiWatchdog) [CSLPCommunicationServer.cpp:343] Problem with the DNS configuration: could not determine the DNS domain of host win2k8r2ent-template INFO 2018-05-11 17:11:49.317 (WIN2K8R2ENT-TEM\Administrator) (SLPCommunicator) [SLPMonitoringStatemachine.cpp:1385] ******************************************************************************** Open your browser and paste the following URL address to access the GUI https://win2k8r2ent-template:4237/sapinst/docs/index.html Logon users: [WIN2K8R2ENT-TEM\Administrator] ******************************************************************************** INFO 2018-05-11 17:11:49.317 (WIN2K8R2ENT-TEM\Administrator) (SLPCommunicator) [synxcsymgt.cpp:192] CSySystemMgtImpl::openUrlWithBrowser() Opening url 'https://win2k8r2ent-template:4237/sapinst/docs/index.html' INFO 2018-05-11 17:12:00.533 (WIN2K8R2ENT-TEM\Administrator) (startInstallation) [SLPSelftestHandler.cpp:169] ******************************************************************************** ERROR in Selftest. Return code: 3 Check if there is another sapinst process is running on the same host and using the same HTTPS port. ******************************************************************************** INFO 2018-05-11 17:12:00.580 (WIN2K8R2ENT-TEM\Administrator) (SLPCommunicator) [CWebDispatcherHandlerBase.cpp:379] ******************************************************************************** Leaving Web Dispatcher log files in C:/Users/Administrator/.sapinst/win2k8r2ent-template/504. ******************************************************************************** Exit status of child: 3 Not closing window (Exit State: 3; exitOnError: 0).

_______________________________________________________________________