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Ampersand (&) problem in Inbox Result List

Former Member
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Hi all,

I am facing the problem that Inbox Result List is is showing the status result which has & in &.

In the Status configuration, user status is defined as "Cancelled by B&J".

Some transaction is set to this status. If I search for the Transaction Type. Status is showing "Cancelled by B&J".

This is probably the html problem. I tried to resolve this by putting double/single quote to the & or by adding amp; after the &, but it does not help.

How can this be resolved?

/ginnie

Accepted Solutions (0)

Answers (1)

Answers (1)

BGarcia
Active Contributor
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Hi Ginnie,

We had a similiar problem with yours, only that it occured in column 'description'. It didn't display the text between brackets.

We've solved it by adding the property 'encode = 'X'', in the respective column property (I think there was a OSS note with this issue)

Something like this:

<crmic:treeColumn columnName="Description" edit="FALSE" wrapping="TRUE"

encode = "TRUE" title="<%= otr(crm_ic_appl/Description)%>"/>

Can you also try it in your status column properties and check the result?

Kind regards.

Edited by: Bruno Garcia on Nov 17, 2008 12:29 PM

Former Member
0 Kudos

Hi Bruno,

I have added the encode = "TRUE" in the layout, somehow it just now working. Do you know where else should I make change?

/ginnie

BGarcia
Active Contributor
0 Kudos

Hello Ginnie,

I think you should also put that attribute in column 'description'. If tomorrow you receive an email or a document with brackets or others symbols you'll face the initial problem, and this way you can avoid it.

Kind regards.