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SAP BO 4.1 SP 5 - Reverse Proxy ( ISA - Server 2006) - BI Launch Pad Layout issue

Hi All,

We had setup our SAP BO 4.2 SP 5 - Reverse proxy with Microsoft Internet Security and Acceleration (ISA) Server 2006.

The Access to the Application is working fine , we are able to login to the system and run the reports and schedule the reports etc.

The Issue is layout issue .

bo-layout.png

We have observed the issue with BI Launch Pad layout only. the CMC Layout is perfect.

Regards,

Venkat

bo-layout.png (41.8 kB)
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2 Answers

  • May 09 at 11:46 AM

    First question - does the page look correct when you access it by-passing ISA ?
    If yes - you need to talk to Microsoft or your ISA team and ask them - WHY !!!!!
    If no , then ISA is not in play and it is something with the webapp or browser.
    HTTP trace or using browser dev tool may show why its not working.

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  • May 09 at 12:27 PM

    Hi Denis,

    Yes , when we access the Page directly - http://xyz.bobj:8080/BOE/BI. The page look correct.

    When we access the BI Launch Pad - Development URL through ISA - the Page look correct.

    We observed the issue is with Production - BI Launch Pad .

    Have done further analysis based on HTTP Watch. here are results

    Based on my observation through - ISA - Proxy , the Yellow URL are not populated. Have done analysis on IE , Chrome Browser.

    I think , as you suggested , it is surely WEBAPP issue.

    Can you please help me , how to check the WEBAPP and what necessary step need to followed to rectify.

    Regards,

    Venkat

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