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SAP BO 4.1 SP 5 - Reverse Proxy ( ISA - Server 2006) - BI Launch Pad Layout issue

May 09 at 06:29 AM

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Hi All,

We had setup our SAP BO 4.2 SP 5 - Reverse proxy with Microsoft Internet Security and Acceleration (ISA) Server 2006.

The Access to the Application is working fine , we are able to login to the system and run the reports and schedule the reports etc.

The Issue is layout issue .

bo-layout.png

We have observed the issue with BI Launch Pad layout only. the CMC Layout is perfect.

Regards,

Venkat

bo-layout.png (41.8 kB)
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2 Answers

Denis Konovalov
May 09 at 11:46 AM
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First question - does the page look correct when you access it by-passing ISA ?
If yes - you need to talk to Microsoft or your ISA team and ask them - WHY !!!!!
If no , then ISA is not in play and it is something with the webapp or browser.
HTTP trace or using browser dev tool may show why its not working.

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Venkata Tatatam May 09 at 12:27 PM
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Hi Denis,

Yes , when we access the Page directly - http://xyz.bobj:8080/BOE/BI. The page look correct.

When we access the BI Launch Pad - Development URL through ISA - the Page look correct.

We observed the issue is with Production - BI Launch Pad .

Have done further analysis based on HTTP Watch. here are results

Based on my observation through - ISA - Proxy , the Yellow URL are not populated. Have done analysis on IE , Chrome Browser.

I think , as you suggested , it is surely WEBAPP issue.

Can you please help me , how to check the WEBAPP and what necessary step need to followed to rectify.

Regards,

Venkat


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