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Former Member
Nov 17, 2008 at 08:45 AM

Evaluate button inactive during confirmation posting


Hi Friends,

I am working with SRM5.0.

I have defined a survey and a questionniare for VE during confirmation.

Have assigned a use group and a user with valid email address to the survey

In define events for VE, I have made entries for transaction category "confirmation" and have selected "procedure" as "individual-sel. via button".

I can call the questioonaire from SPRO using right click mouse button on user--> call questionnaire in WEB"

Also required SICF services are active and I am able to perform VE on portal using Vendor List.

With these settings, when I perform the VE for the specified product category, I am finding "Evaluate" button inactive during confirmation posting.

Any hint for my issue? Pls suggest.