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sales order, sales history

every item processes through sales orders gets saved to the sales history, is there a way to remove items from sales history or at least block an item on the history from being added to a sales order.

This problem has be caused by sales staff adding the wrong item to a customers order, and I would like to stop them from being able to add it again in the future

Many thanks in advance

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2 Answers

  • May 10 at 11:15 AM

    When opening a sales order and adding the cutomer name to the name section, i have a sales history button whist lists all of the products that customer has ever bought, I am told that removing the item from sales history is hard to do, but wonder if blocking an item from being added was easier.


    for example


    Joes sandwich shop (customer) only like reverend brie (product chs123) but a mistake by a new member of staff has previously add chse122 to a previous order, now in sales history we have 2 types of brie available to add to a new sales order, i need to remove chse122 or stop the ability to add this product to the sales order somehow

    Many thanks

    Chris

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    • if you are not experienced sap business one professional, try consulting your implementation team / support team.

      and if you can, try writing a sql query best suited for your requirement

      Thanks

  • May 10 at 11:08 AM

    Hi,

    So does one item goes to only one sales order ?

    May i know your all criteria for blocking item into new sales order.

    You can always use transaction notification in your case to achieve the result.

    Thanks !!!

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