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Former Member
Nov 14, 2008 at 08:11 PM

Learning Solution: Instructor / Tutor iView(s) not working in Portal

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Hi all . . .

We just installed the Instructor/Tutor package in our sandbox portal. I gave the role to myself so that I could see the Instruction and Tutoring tab. Yet, when I click on Work Overview to see the Instructor's Work Center iView, it throws a Portal Runtime Error. I have already reviewed the following:

Link: Instructot iview is not working in portal

This gave me some ideas, but no real help.

I have also reviewed

Link: http://help.sap.com/erp2005_ehp_03/helpdata/EN/44/5f713e28cf4688e10000000a11466f/content.htm

and ensured that I created the entry for the system required (connection tests ran successfully - with the exception of the ITS connection test - citing that port number not found in host name - but it's like this in Production so apparently it's not needed ) . . . and I assigned the SAP_ERP_TrainingManagement alias name to the system.

Here is the respective result in the defaultTrace file. Any ideas?

#1.5 #00145EC81CCC0046000001250016503800045BAA531ED439#1226687003939#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#44785#915##n/a##2f73d450b27911dd8ba700145ec81ccc#SAPEngine_Application_Thread[impl:3]_12##0#0#Error#1#/System/Server#Java###Exception ID:01:23_14/11/08_0002_8013050 
[EXCEPTION]
 {0}#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/com.sap.pct/specialist/com.sap.pct.erp.instructor.bp_folder/com.sap.pct.erp.instructor.roles/com.sap.pct.erp.instructor.instructor/com.sap.pct.erp.instructor.instructor/overview/com.sap.pct.erp.instructor.work_overview/com.sap.pct.erp.instructor.work_overview/com.sap.pct.erp.instructor.instructor_worklist
Component class : com.sapportals.portal.sapapplication.SAPApplicationIntegratorComponent
User : 44785
	at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
	at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
	at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
	at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
	at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
	at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
	at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
	at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
	at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
	at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
	at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
	at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
	at java.security.AccessController.doPrivileged(AccessController.java:246)
	at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
	at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
	at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
	at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
	at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
	at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
	at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
	at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
	at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
	at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
	at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
	at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
	at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
	at java.security.AccessController.doPrivileged(AccessController.java:219)
	at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
	at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Unable to parse template '<System.Access.WAS.protocol>://<System.Access.WAS.hostname>/sap/bc/webdynpro/<WebDynproNamespace>/<WebDynproApplication>/;sap-ext-sid=<ESID[url_ENCODE]>?sap-ep-iviewhandle=007<ESID[HASH]>&sap-wd-configId=<WebDynproConfiguration>&sap-ep-iviewid=<IView.ShortID>&sap-ep-pcdunit=<IView.PCDUnit.ShortID>&sap-client=<System.client>&sap-language=<Request.Language>&sap-accessibility=<User.Accessibility[SAP_BOOL]>&sap-rtl=<LAF.RightToLeft[SAP_BOOL]>&sap-ep-version=<Portal.Version[url_ENCODE]>&<ProducerInfo>&sap-explanation=<User.Explanation[SAP_BOOL]>&<StylesheetIntegration[IF_false PROCESS_RECURSIVE]>&<Authentication>&<DynamicParameter[PROCESS_RECURSIVE]>&<ForwardParameters[QUERYSTRING]>&<ApplicationParameter[PROCESS_RECURSIVE]>'; the problem occured at position 310. Cannot process expression <System.client> because Invalid System Attribute:
 System:    'SAP_LocalSystem', 
Attribute: 'client'. 
	at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:123)
	at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)
	at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
	at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
	at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
	... 29 more

#
#1.5 #00145EC81CCC0046000001270016503800045BAA531F1371#1226687003955#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#44785#915##n/a##2f73d450b27911dd8ba700145ec81ccc#SAPEngine_Application_Thread[impl:3]_12##0#0#Error##Java###01:23_14/11/08_0002_8013050 
[EXCEPTION]
 {0}#1#com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Unable to parse template '<System.Access.WAS.protocol>://<System.Access.WAS.hostname>/sap/bc/webdynpro/<WebDynproNamespace>/<WebDynproApplication>/;sap-ext-sid=<ESID[url_ENCODE]>?sap-ep-iviewhandle=007<ESID[HASH]>&sap-wd-configId=<WebDynproConfiguration>&sap-ep-iviewid=<IView.ShortID>&sap-ep-pcdunit=<IView.PCDUnit.ShortID>&sap-client=<System.client>&sap-language=<Request.Language>&sap-accessibility=<User.Accessibility[SAP_BOOL]>&sap-rtl=<LAF.RightToLeft[SAP_BOOL]>&sap-ep-version=<Portal.Version[url_ENCODE]>&<ProducerInfo>&sap-explanation=<User.Explanation[SAP_BOOL]>&<StylesheetIntegration[IF_false PROCESS_RECURSIVE]>&<Authentication>&<DynamicParameter[PROCESS_RECURSIVE]>&<ForwardParameters[QUERYSTRING]>&<ApplicationParameter[PROCESS_RECURSIVE]>'; the problem occured at position 310. Cannot process expression <System.client> because Invalid System Attribute:
 System:    'SAP_LocalSystem', 
Attribute: 'client'. 
	at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:123)
	at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)
	at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
	at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
	at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
	at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
	at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
	at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
	at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
	at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
	at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
	at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
	at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
	at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
	at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
	at java.security.AccessController.doPrivileged(AccessController.java:246)
	at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
	at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
	at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
	at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
	at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
	at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
	at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
	at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
	at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
	at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
	at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
	at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
	at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
	at java.security.AccessController.doPrivileged(AccessController.java:219)
	at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
	at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)