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May 09, 2018 at 11:57 PM

Approver cannot modify/Edit User group in "User System Details" Tab while approving access request

652 Views Last edit May 10, 2018 at 12:00 AM 2 rev

Hi,

we have a requirement to change the "user group" in "User System Details" tab in GRC access request before approving the "lock account" request. Basically this is to move the terminated user to a diff group. Similarly for a new user account the approver should add the new user group for the user based on the user location or some other criteria.

In the approval screen we can see the System entry in "User System Details" tab but cannot modify the "User group". please let me know how approver can modify the "user group" in Access request before approving the request.

Please also find the attached screen shots.user-group.pnguser-logon-data.png

Thanks,

Sri.

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user-group.png (15.7 kB)