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CrystalReportViewer Toolbar does not work

Former Member
0 Kudos

Hi,

We have been using Crystal Reports 10's CrystalReportInteractiveViewer in our J2EE application (Tomcat 4_1_x, Java 1.4) for two years. Recently we upgraded to Tomcat 5_5 and Java 1.5. After upgrade, crystal report viewer's tool bar buttons give error. The report displays OK. But when I click the Print button, I am getting File Not Found error on one of the jsps that are included within the report jsp file. I am using relative path to include jsp files.

Any help is greatly appreciated!

Thanks,

Saku

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

It seems as though you are just missing some pieces of the application. Errors when clicking on the toolbar buttons usually indicate that the pathing is wrong for the crystalreportviewers folder; check your web.xml to ensure that your crystal_image_uri context parameter is pointing to the correct version of the crystalreportviewers folder.

If you are getting a file not found error that is usually an indication that what you need isn't in the classpath. Confirm that you have added all of the relevant libraries and classes to your new classpath and you should resolve that error.

Answers (0)