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Need force uninstaller for Sap Business Objects Dashboard Design 2016 v 4.2

May 08 at 02:16 PM


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Currently we run crystal reports designer 2013 and installed SBOD 2016 4.2 yesterday. When we did this it killed our crystal designer 2013. We discovered this is due to one being 2013 and the other 2016.

SBOD will not uninstall from the pc it was put on. Is there a way to get rid of this software until we upgrade so we can utilize crystal reports designer?

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1 Answer

Vitaly Izmaylov
May 08 at 04:46 PM

The cause of the problem is BI Installer (setup.exe) version mismatch.

When you try to uninstall BI Product it automatically uses setup.exe from default location:

C:\Program Files (x86)\SAP BusinessObjects

and if the version of setup.exe is not martching the version of sooftware you are trying to uninstall then it fails.

One of the options is to manually replace the setup.exe with the version takken from the product installer.

Or manually run the Setup.exe from the Product Installation package (not from Control Panel)

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