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SAP Spool Request permanent problem flag

Hi Experts,

I have a requirement, where I need to check the status of spool number and decided next action. But, I am facing an issue while doing some testing. Following are the steps which I am following.

1. I have created a spool request with print immediately

2. But, the printer was out of paper (There may other reason for printing failure)

3. The Spool Status updated as "Problem"

4. Then I put papers and I go print and status of spool updated as "completed"

Here my problem starts. I need to decided copy number based on the status of previous spool number. But, the problem flag is not permanent on the spool request and it can change and I may end up in duplicate copy number on the regulated document.

Also, I have observed that after some time or some tries the system assign permanent problem flag and no further status update happen for the spool request.

I want to know either it is duration or tries after which the system stops further status update on spool and assign permanent problem flag.

Thanks for the Answer.


Dipeshkumar Bhavsar

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