Delivery post Rework

[suresh_kale2]

Dear Friends

There is one scenario that faulty material from our customer we get back by

Return Order (RE), Then return Delivery --& post goods receipt, Of the our sold material,

Now co. do rework Process (assemble, dismantle ...... whatever on the basis of return order) & make perfect material ok

Now this stock PP/QM people put under RESERVE STOCK because it belongs to that particular customer

Now I want to deliver that stock to that Particular customer,

HOW CAN I DO?

HOW CAN I PICK UP THAT Material while doing Sales Order/ delivery?

Is copy control require to maintain From Sales doc RE To OR

Thanks

Suresh

[former_member204513 · Accepted solution]

Dear Suresh,

You can try with order type FD Deliv.Free of Charge you can deliver the return products to customer after reprocess you can send it back through this with zero price.

I hope this will help you,

Regards,

Murali.

[suresh_kale2 · Accepted solution]

Dear Murali

In This senario some time customer get charged for some standard/ row products Which PP/ QM people repleced Or

Charged labour cost Under Pre /Post warrenty,

Thanks

Suresh

[former_member204513 · Accepted solution]

Dear Suresh,

If customer changes then you have to follow standard process order >Delivery>billing becuse you need to charge price to the produt right.

I hope this will help you,

Regards,

Murali.

[suresh_kale2 · Accepted solution]

Dear Murali,

Ok.

But how can I PICK UP That particular Materials which is in Reserved stock & Can't PUT in Unrestricted Stock Because it has to deliver that particular customer

Thanks

Suresh