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Crystal Reports Runtime 13.0.22 Installation - Error crqe.dll failed to register

May 09 at 02:27 PM


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Former Member


I was trying to install crystal reports runtime on Windows Server 2008 R2 (64 bit) using the package CRforVS_redist_install_32bit_13_0_22 and

CRforVS_redist_install_64bit_13_0_22 downloaded from

While installing as administrator I got below error:

Product: SAP Crystal Reports runtime engine for .NET Framework (32-bit) -- Error 1904. Module C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crqe.dll failed to register. HRESULT -2147024770. Contact your support personnel.

Kindly help.

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1 Answer

Best Answer
Don Williams
May 09 at 02:29 PM

1904 is a MSIExec error code and typically means you are missing dependencies like 3.5 -> 4.7 framework or VS 2015 C++ runtime.


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