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Former Member
Nov 12, 2008 at 07:06 AM

Auto Email to User on Message status change

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Hi Gurus,

Iu2019m trying to configure the SOLMAN system to automatically send email to user on the message status changes.

I have done the following based on the tutorial based on note 691303

Sppfcadm-- > CRM ORDERS -- > Define Action Profiles and Actions

On the action profile list I could not find the SMSD_SERVICE ORDERDNO. Could anyone advice me on how should I proceed from here. It will be very helpful if you could pass me any documentation (step by step guide) to complete the above task

rsaravananr(at)gmail(dot)com

Thanking you in advance