Specify Countries for CRM

[Former Member]

Hello experts,

I was wondering if the countries (T005 database table) in the CRM system are replicated from the ERP system or the customer has to double-maintain them in both CRM and ERP systems.

For CRM, the customizing activity to maintain countries is at:

SAP Customizing IMG -> SAP NetWeaver -> General Settings -> Set Countries -> Specify Countries in mySAP Systems (CRM, SRM, SCM..)

In the ERP system, there are two different IMG activities for country maintenance:

i) SAP Customizing IMG -> SAP NetWeaver -> General Settings -> Set Countries -> DefineCountries in mySAP Systems

ii) SAP Customizing IMG -> SAP NetWeaver -> General Settings -> Set Countries -> Specify Countries in mySAP Systems (CRM, SRM, SCM..)

My questions would be:

1) Is the country data replicated from ERP to CRM? If yes, what would be the Business Object (R3AC1)?

2) Why are there two different activities in the ERP system for maintaining countries?

Regards,

Guven.

[Former Member · Accepted solution]

Hi,

You can use DNL_CUST_COUNTR object to download countries from ECC to CRM

In ECC, in the first node, you mainly define address related attributes. However, in the second node you define attributes related to Postal code check

Hope this helps.

Regards,

KK

[Former Member · Accepted solution]

Hello KK,

Thank you for your fast reply.

I have looked at the DNL_CUST_COUNTR object and the source site is indicated as CRM. Therefore, I believe there will be a flow from CRM (the destination is CDB).

Also, I think you are referring to another customizing activity when you have mentioned the Postal Code Check. The two activites that I have pointed out look exactly the same.

Also, this replication between the systems, is it automatic? When a new country is entered in the ERP system, will it be distributed to CRM or will I have to trigger delta download?

Regards,

Guven.