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Former Member

Work Item does not appear in Inbox

Hello Everybody!

I started a workflow normally, but the workitem does not appear in inbox! (It's a DECISION task) The notification appears normally...

I already looked the SU01 user parameters and WF_BATCH parameters, apparently is all right, but I can't see the workitem.

Anybody already had a problem like that???

Tks,

Marcos Munhós

Edited by: Marcos Antonio Munhós on Nov 11, 2008 5:40 PM

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6 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Nov 11, 2008 at 04:43 PM

    Hi Marcos!

    In the workflow, have you assigned an agent to the decision task? Also, have you marked the task as 'General Task'. Once you have assigned the agent and marked the task as 'General' you should be able to see the workitem in the agent's inbox.

    Hope this helps.

    Regards,

    anwar.

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    • Former Member Former Member

      Tabela: SWWORGTASK

      CLIENT WI_ID ORG_OBJ TASK_OBJ NO_SEL FORWARD

      100 000000122053 USABAP2 TS00008267

      100 000000122053 USABAP3 TS00008267

      100 000000122053 USABAP5 TS00008267

      -


      Tabela: SWWUSERWI

      MANDT USER_ID WI_ID TASK_OBJ NO_SEL NO_EXECUTE FORWARD

      100 ABAP2 000000122053 TS00008267

      100 ABAP3 000000122053 TS00008267

      100 ABAP5 000000122053 TS00008267

      -


      I'm have all the Logins and from ABAP2, ABAP3 and ABAP5.

      Can be this a problems caused by a Support Pachage???

      This is a TEST client and was working until 3 months ago.

  • author's profile photo Former Member
    Former Member
    Posted on Nov 12, 2008 at 08:07 AM

    I hope you are trying to login with the SAP User Id to whom the workitem is with. Also try to check from SWI5. Also you should check in Workflow log that after you click on agent icon the popup box displays an inbox sign after the SAP User Id.

    Thanks

    Arghadip

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  • Posted on Nov 12, 2008 at 10:37 AM

    Check with the Basis consultant that did any body changed the password of the WF-BACTH user ,

    it might happen some times if the user password is changed then the workitems do not reach to the Inbox

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 29, 2009 at 06:43 AM

    Hi All,

    I had the same problem.For me in SWI5 it is showing

    Not reserved by an agent.

    what should i do now.

    Edited by: prabha kumari on Jan 29, 2009 7:45 AM

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 29, 2009 at 09:29 AM

    Thanks everybody, but was a BASIS problem.

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 15, 2016 at 11:52 PM

    Does anybody know the BASIS resolution?

    I'm having the same problem.

    I'm a bit disappointed the original poster did not share the answer.

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