Adobe form not working after MSS Patch Upgrade

[Former Member]

Hi,

We have MSS working fine here and for one of the SSO issues SAP recommended applying patches SAP_JTECHS (SAPJTECHS13P_14-10003467) and SAP_JTECHF (SAPJTECHF13P_15-10003468) to fix the "Expired SSO Ticket" issue the ESS folks have been having. But after that one MSS application which has an Adobe form on portal stopped working fine. Now when the user enter some value in the adobe form field and tries to submit it gets hanged and is not communicating with the backend. On other systems in landscape where we havent yet applied these patches, adobe form is working perfectly fine.

Appreciate if someone can provide some helpful inputs as to what could be the possible reasons for such a behavior of adobe forms, is it because of new patches???. whats the way out.

Thanks and Regards,

Sarabjeet.

[pramod_gopisetty1]

Hi,

We had the same issue after the Patch update to SP17 in both Backend as well in Portal, to resolve my colleagues had a look at the standard forms which were working and found that because of the patch update the script used in the custom forms was changed and not the standard and

on event trigger which was processed in the container they replace the script to the standard one. and it started working.

But this is not the solution we are looking at solution on having the same version of script as in the standard even after the patch update.

So to your point to resolve compare the scripts in both standard and customized forms and do the same.

And also have a look at the SAP Note: 1109392

.... this is a temporary solution.....

Hope this helps.

Cheers-

Pramod

[Former Member]

Hi Sarabjeet,

Have you happend to find a solution for this? We are running into the same issue. After the SP17 load, our forms are hanging at the "check and send". We have multiple forms in DEV, and they are all behaving the same way.

Any luck resolving this???