Error in user account-SU01

[Former Member]

Hi,

I am working with SRM5.0. I have observed a problem in accessing an user account. When I try to open the userid in SU01, I get a message:

Internal error - insert in sorted tabl ZADRU

10000000105890000011257INT001AD_DEFAULT

This user is a part of organization structure. Same is the message when I try to open the BP for this user. One change I did was I deleted email address entry from table ADR6 in debugging mode. I suppose since then the problem has arised.

Pls suggest to correct the use account if anybody has come across similar issue?

Thanks & Regards,

Prashant

[Former Member · Accepted solution]

Hi, Prashant

First find "Person number" and "Address number" from table:USR21S for this user.

Then go to table:ADR6, to find/add this missing entry.

If you are not sure which data should be entered for some unfamiliar field, you canuse a similiar user to compare.

Hope this information is helpful for you.

Rgegards

Lauren

[Former Member · Accepted solution]

Hi,

Problem is solved on my own... Closing the message.

Regards,

[Rohit_Sharma · Accepted solution]

Prashant,

How did u resolve this error ?

I am also facing similar issue. Please help.

Thanks

[marco_alva]

Prashant,

I'm facing the same error message, please share the solution.

Regards,

Marco

[Former Member]

how did you resolve this? I forgot what entries I deleted. How can I resolve this?

[imthiaz_ahmed]

We need to careful in modifying the entries in std tables without knowing the impact. Try to put back the entry in ADR6.

Regards, IA