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Former Member

Error in user account-SU01

Hi,

I am working with SRM5.0. I have observed a problem in accessing an user account. When I try to open the userid in SU01, I get a message:

Internal error - insert in sorted tabl ZADRU

10000000105890000011257INT001AD_DEFAULT

This user is a part of organization structure. Same is the message when I try to open the BP for this user. One change I did was I deleted email address entry from table ADR6 in debugging mode. I suppose since then the problem has arised.

Pls suggest to correct the use account if anybody has come across similar issue?

Thanks & Regards,

Prashant

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4 Answers

  • Best Answer
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    Former Member
    May 24, 2010 at 03:38 AM

    Hi, Prashant

    First find "Person number" and "Address number" from table:USR21S for this user.

    Then go to table:ADR6, to find/add this missing entry.

    If you are not sure which data should be entered for some unfamiliar field, you canuse a similiar user to compare.

    Hope this information is helpful for you.

    Rgegards

    Lauren

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  • Nov 11, 2008 at 02:41 PM

    We need to careful in modifying the entries in std tables without knowing the impact. Try to put back the entry in ADR6.

    Regards, IA

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    Former Member
    May 21, 2010 at 11:50 PM

    how did you resolve this? I forgot what entries I deleted. How can I resolve this?

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  • Oct 02, 2014 at 08:05 PM

    Prashant,

    I'm facing the same error message, please share the solution.

    Regards,

    Marco

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