on 11-11-2008 1:22 PM
Hi
Is there possible to save shopping basket in the ISA (mining: save, exit ISA and then re-enter to ISA and see the basket)
TX
We have had this requirement in the past,
The simple way to do this is with order templates.
I'm not sure there is a way to save a basket in the webshop.
I suppose with some changes to the application using persistant cookies to store the data within the basket, you could do it, but it would require alot of development, and you would have to ensure your customers accept cookie for such a development to work.
Award points if this helps...
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Hello,
In B2C scenario this is a standard feature. There are a couple of standard application configurations you can make use of to achieve this Saved Basket - read as "java basket" - feature. Read the Configuration Documentation in the XCM to see the subtle differences in each of the types.
b2ccrmstandard
b2ccrm_ipcbasket - Not available in newer versions
In B2C, the "Saved basket" (java basket) feature requires a relational database (usually the J2EE server) for basket backend. With "ipcbasket" the basket is saved in IPC !
In B2B scenario, there is a component baskettype you can configure to define the basket behavior.
crmbasket_crmtemplate
javabasket_javatemplate_forCRM
javabasket_crmtemplate_forCRM
In the above list, any configuration that says "javabasket" offer an automated basket recovery. These scenarios provide "Saved Basket" feature. But remeber, the javabasket normally has restricted business features. Read documents for the differences. Note: Check the release notes of your vesion of CRM for support of these scenarios.
If the above scenarios don't suit you, then, as others have mentioned, the template can be used to support such a featture on a project basis with custom development. But remeber, this basket will not have the "automated basket recovery in case of a session failure etc." Java baskets have this nice feature.
Easwar Ram
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