We have used CRRuntime_32bit_13_0_8.msi on a variety of servers in the past with success. We are using it to connect Crystal with a web application. The web app is 32-bit.
In my older deployments, the server OS was 2008 R2 and Windows 8.1. These worked.
I've setup two recently on Win2012 and Win2016 and these have not been successful.
In all cases four the OS was 64-bit. Is CRRuntime (noted above) compatible with Win2012 and later?